This Cookie Policy explains what cookies are, how ShopyHub (owned by Fractal Apps) uses them, and what options the User has to manage them, in compliance with Spanish Law 34/2002 (LSSI-CE) and European data protection regulations.
1. What are cookies?
Cookies are small text files that a website stores on the user's device (computer, mobile, tablet) when accessing the site. They allow the browser to be recognised, preferences to be remembered and the user experience to be improved.
2. Types of cookies we use
Technical cookies (necessary)
These are essential for the correct operation of the Platform. They enable user authentication, keep the session active, manage security and ensure features work correctly. These cookies do not require consent as they are strictly necessary.
Personalisation cookies
These remember user preferences, such as language or interface settings, to improve the experience on later visits.
Analytics cookies
These help us understand how the Platform is used, which features are most used and to detect errors. Data is processed in aggregated and anonymous form for statistical purposes. They require your consent.
Third-party cookies
Some integrated services may install their own cookies. In particular:
- Stripe: for secure payment processing and fraud prevention.
- Shopify: in the OAuth store connection flows.
- Hosting and authentication providers of the Platform's technical infrastructure.
These cookies are governed by the privacy policies of their respective providers. We recommend reviewing each provider's cookie policy.
3. Managing and withdrawing consent
The User may accept, reject or configure the use of non-essential cookies at any time. Cookies can also be managed from the browser settings:
Please note that disabling technical cookies may affect the correct operation of the Platform.
4. Retention
Cookies are retained for as long as necessary to fulfil their purpose. Session cookies expire when the browser is closed, while persistent cookies may be kept for a maximum period of 24 months.
5. Amendments
This Cookie Policy may be updated to adapt to regulatory or technical changes. We recommend reviewing this page periodically.
6. Contact
If you have any question about the use of cookies on ShopyHub, you can contact us at info.shopyhub@protonmail.com.
